NewCertification Courses
Florida SMMC Long-Term Care Compliance
A Florida-specific home-care compliance course: the SMMC Long-Term Care program (AHCA, DOEA/CARES, DCF), eligibility and the LTC waitlist, plan credentialing, Electronic Visit Verification with Tellus/Netsmart, plan billing, and audit readiness. Sourced from AHCA materials — verify current rules with AHCA and the member's LTC plan.
- 5 guided narrated lessons across 3 modules
- Approx. 4 continuing-education (CE) hours
- Downloadable workbook & printable certificate
- Created by Ohio home-care professionals
Course curriculum
- Describe the SMMC Long-Term Care program
- Identify the roles of AHCA, DOEA (CARES) and DCF
- Understand SMMC 3.0's nine-region managed-care structure
- Explain the three-agency eligibility process
- Understand that LTC is not an entitlement and uses a waitlist
- Describe enrollment into an LTC plan
- Get credentialed with each member's specific LTC plan
- Use Florida's state EVV aggregator (Tellus / Netsmart)
- Submit personal-care and home-health EVV data to Tellus
- Keep contemporaneous, signed service records
- Bill through the member's LTC managed-care plan
- Match every claim to its EVV record and authorization
- Keep audit-ready records
- Verify plan availability and network status via AHCA tools
- Prevent the most common credentialing and EVV errors
Free sample lesson

Overview of Florida SMMC Long-Term Care
Florida's Statewide Medicaid Managed Care Long-Term Care (SMMC LTC) program provides home and community-based services and nursing-facility care to eligible adults 18 and older. AHCA manages contracts and enrollment, the Department of Elder Affairs (DOEA) through CARES assesses medical eligibility and level of care, and the Department of Children and Families (DCF) determines financial eligibility. As of February 1, 2025, SMMC 3.0 organizes the state into nine regions.